Privacy Policy

1. Introduction

Wheelly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental platform and services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, phone number, driver's license information, and payment details.
• Usage Data: Information about how you use our platform, including browsing history, search queries, and booking history.
• Device Data: Information about your device, including IP address, browser type, and operating system.
• Location Data: With your consent, we may collect location data to provide location-based services.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and payments
• Verify your identity and driver's license
• Communicate with you about your rentals and our services
• Improve our platform and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Car Owners: To facilitate vehicle rentals
• Service Providers: Third parties who assist in operating our platform
• Payment Processors: To process transactions securely
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request data portability

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Privacy Inquiries: privacy@wheellygh.com
• Legal Inquiries: legal@wheellygh.com
• Phone: +233 24 711 2620
• Address: Accra, Ghana